Multilingual Support

English-first support, plus Arabic for the Gulf and Indian languages for India; others on request.

Serve customers in the language they think in. We recruit fluent agents for English, Hindi and regional Indian languages, and Arabic for the Gulf, then train them on your product exactly as we would any support team.

Get a proposal Build your team

What's included

Everything the work needs, handled

Language-tested hiring, not self-declared fluency
English, Hindi, Arabic and regional Indian languages such as Tamil, Telugu, Kannada, Bengali, Marathi and Gujarati
Language routing set up in your helpdesk or IVR
Per-language QA with native-speaker reviewers
Translated macros, templates and knowledge-base articles

How we run it

Recruited, onboarded, managed and paid by us

1
Recruit
We source, screen and interview against a profile you approve. You meet the shortlist and make the final call.
2
Onboard
Contracts, equipment, access, and training on your product and processes. Day one is productive, not paperwork.
3
Manage
Team leads, rosters, quality checks and coaching every day. You get one accountable owner on our side.
4
Pay
Salaries, benefits, payroll taxes and employment compliance for your team, handled by us. One monthly invoice to you.
5
Improve
Weekly metrics, monthly reviews and a plan to do better each quarter. Scale seats up or down as you need.

Ways to buy

Four ways to engage us for Multilingual Support

Dedicated team

Monthly fee per seat

Ongoing work that needs people who know your business inside out.

Managed service

Outcome or volume-based

Well-defined processes where you care about results, not headcount.

Staff augmentation

Monthly fee per person

Adding skills to a team you already manage.

Project

Fixed scope or time and materials

A defined outcome with a start and an end, such as a build, a migration, a clean-up or a launch.

FAQ