Inside Sales & Lead Generation
Outbound prospecting, lead qualification and appointment setting.
A sales development team that fills your pipeline. We research accounts, run multi-touch outreach by phone, email and LinkedIn, qualify leads against your criteria and book meetings straight into your sales team's calendars.
What's included
Everything the work needs, handled
- Ideal-customer profile and list building
- Cold calling, email sequences and LinkedIn outreach
- Inbound lead response and qualification
- Appointment setting into your reps' calendars
- CRM hygiene, with every touch logged
- Weekly pipeline reports: meetings, conversion and reasons for loss
How we run it
Recruited, onboarded, managed and paid by us
- 1
Recruit
We source, screen and interview against a profile you approve. You meet the shortlist and make the final call.
- 2
Onboard
Contracts, equipment, access, and training on your product and processes. Day one is productive, not paperwork.
- 3
Manage
Team leads, rosters, quality checks and coaching every day. You get one accountable owner on our side.
- 4
Pay
Salaries, benefits, payroll taxes and employment compliance for your team, handled by us. One monthly invoice to you.
- 5
Improve
Weekly metrics, monthly reviews and a plan to do better each quarter. Scale seats up or down as you need.
Ways to buy
Four ways to engage us for Inside Sales & Lead Generation
Dedicated team
Monthly fee per seat
Ongoing work that needs people who know your business inside out.
Managed service
Outcome or volume-based
Well-defined processes where you care about results, not headcount.
Staff augmentation
Monthly fee per person
Adding skills to a team you already manage.
Project
Fixed scope or time and materials
A defined outcome with a start and an end, such as a build, a migration, a clean-up or a launch.
Do you provide the leads or do we?
Either. We can build and enrich lists against your ideal customer profile, or work the leads you already have.
How is success measured?
By qualified meetings held and pipeline created, against definitions we agree with you before the campaign starts.
Which markets can you sell into?
The US, the UK, the Gulf and India, with shifts aligned to your prospects' working hours.
More from Customer Experience
All of Customer ExperienceCustomer Support
Voice, chat, email and social support, staffed and managed for you.
Learn moreMultilingual Support
English-first support, plus Arabic for the Gulf and Indian languages for India; others on request.
Learn moreTechnical Support Helpdesk
L1 and L2 product support for software, devices and SaaS customers.
Learn moreOrder & Returns Management
Order processing, tracking queries, returns and refunds, handled end to end.
Learn moreCollections & Retention
Respectful payment reminders, renewals and win-back campaigns.
Learn moreReady to build your Inside Sales & Lead Generation team?
Share what you need. We reply within one business day, then follow up with a proposal: the team, a dated plan and the full price.