For companies in the US & Canada
A full team in India, working your hours.
Grow without growing North American headcount. We recruit a dedicated team in India for your support, operations, finance or engineering work, then onboard, manage and pay them, while they work as part of your company on your schedule. And you have a US point of contact in our San Francisco Bay Area office.
Rostered to ET, CT, MT or PT · Teams in India · Offices in San Francisco, Gurugram and Ajman
Time-zone coverage
Your 9-to-6, on India's clock
India time now: --
India night shift
India late-night shift
India afternoon-to-evening shift
India day shift
India early-morning shift
Why companies in the US & Canada choose us
The upside of offshore, without the usual headaches
Your hours
Your 9-to-6 falls in India's night. We staff US-hours roles with people who choose night shifts, for live overlap and customer coverage; work that doesn't need you live can run on India's day shift, so it's done by the time you log in.
Hired for you, not shared
Every person works only on your account, in your tools, after you've approved the profile and, if you want, interviewed them.
Lower total cost
Salary, benefits, workspace, equipment, management and compliance in one monthly price per person, typically well below the fully loaded cost of a local hire.
A US point of contact
insiderOne has an office in the San Francisco Bay Area, California.
Your security rules
Named access to your systems, NDAs for everyone on your account, least-privilege accounts, and work done inside your environment wherever possible.
Clear contracts
A services agreement with a scope for each team, and one consolidated monthly invoice.
What companies send us
Where clients in the US & Canada usually start
Start with one function. Many clients add a second once the first is running well.
How it works
You approve the people. We do the rest.
- 01
Recruit
We source, screen and interview against a profile you approve. You meet the shortlist and make the final call.
- 02
Onboard
Contracts, equipment, access, and training on your product and processes. Day one is productive, not paperwork.
- 03
Manage
Team leads, rosters, quality checks and coaching every day. You get one accountable owner on our side.
- 04
Pay
Salaries, benefits, payroll taxes and employment compliance for your team, handled by us. One monthly invoice to you.
- 05
Improve
Weekly metrics, monthly reviews and a plan to do better each quarter. Scale seats up or down as you need.
FAQ
What buyers in the US & Canada ask us
How do you handle the time difference?
Your working day falls in India's night. Roles that need you live, such as customer support or standups, are staffed with people who choose night shifts and work your ET, CT, MT or PT hours. Work that doesn't need live overlap can run on India's day shift, so it's finished by the time you log in. Many teams mix the two.
How good is the team's English?
We hire for clear written and spoken English and test it during interviews, with coaching on tone and North American customer expectations for voice roles.
Who employs the team?
We do. insiderOne employs, pays and manages every team member in India, including benefits and statutory compliance, so you don't need an Indian entity.
Do you have a presence in the US?
Yes. insiderOne has an office in the San Francisco Bay Area, California, so you have a US point of contact, while your team works from India.
Who owns the work?
You do. Intellectual property is assigned to your company, and work happens in your repositories, helpdesk and systems.
Other regions
See what your team in India would look like
Tell us the work and your hours. We'll reply within one business day, then follow up with a proposal: team, timeline and a clear monthly price.