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Back-Office & Data Operations

Content Moderation

Keep your platform safe with trained, well-supported moderators.

User-generated content needs human judgment. We staff moderation teams who apply your community guidelines consistently across text, images and video, around the clock, with the wellbeing support this work demands.

What's included

Everything the work needs, handled

  • Text, image, video and profile moderation
  • Review, listing and marketplace content checks
  • Policy calibration and edge-case escalation
  • Multilingual moderation for Indian languages and Arabic
  • Moderator wellbeing program and rotation

How we run it

Recruited, onboarded, managed and paid by us

  1. 1

    Recruit

    We source, screen and interview against a profile you approve. You meet the shortlist and make the final call.

  2. 2

    Onboard

    Contracts, equipment, access, and training on your product and processes. Day one is productive, not paperwork.

  3. 3

    Manage

    Team leads, rosters, quality checks and coaching every day. You get one accountable owner on our side.

  4. 4

    Pay

    Salaries, benefits, payroll taxes and employment compliance for your team, handled by us. One monthly invoice to you.

  5. 5

    Improve

    Weekly metrics, monthly reviews and a plan to do better each quarter. Scale seats up or down as you need.

Ways to buy

Four ways to engage us for Content Moderation

Dedicated team

Monthly fee per seat

Ongoing work that needs people who know your business inside out.

Managed service

Outcome or volume-based

Well-defined processes where you care about results, not headcount.

Staff augmentation

Monthly fee per person

Adding skills to a team you already manage.

Project

Fixed scope or time and materials

A defined outcome with a start and an end, such as a build, a migration, a clean-up or a launch.

FAQ

Content Moderation: common questions

Have a question that isn't here? Ask us.

How do you keep decisions consistent?

Regular calibration sessions, a shared decision log and QA sampling against your guidelines.

How do you look after moderators?

Limits on exposure to harmful content, rotation, counselling access and supervisors trained to spot strain early.

Can you moderate in regional languages?

Yes, including Hindi, the major Indian regional languages and Arabic.

Ready to build your Content Moderation team?

Share what you need. We reply within one business day, then follow up with a proposal: the team, a dated plan and the full price.

WhatsAppGet a proposal